BROMEDICON Inc.
Nationwide Provider of Intraoperative Neurophysiological Monitoring Services.

Challenge: Low collections, High costs, High A/R

Accounts receivables were climbing, collections were getting low and in-house billing staff was not able to figure out why. Dealing with all the billing nuances was becoming quite time consuming.

Solution: Symbiosis Medical Billing Solutions services

Bromedicon decided to outsource billing to SMBS. SMBS transitioned all billing activities from the internal billing staff within a week. Within the first month, SMBS cleared the backlog of 2 months of billing. Simultaneously SMBS started working on old accounts receivables. All denied claims were corrected and re-billed. SMBS uncovered a number of issues and systematically solved each piece of the billing puzzle.

Results: Higher income, Low costs, Total control

With SMBS the practice now has 24x7 visibility into the billing process. "We have more control now than we had with internal billers," says Mr. Brogan. We see evidence that real experienced professionals at SMBS are continually solving these issues. We discuss all major issues and the insurance denials every week. SMBS is simply an extension of our office. We're getting reimbursed twice as fast, which really helps cash flow. It has clearly been the best decision we could have made. "Our collections have increased tremendously", concludes Mr. Brogan.

"There is no comparison!!! Symbiosis is a PLEASURE to work with!"
James M. Brogan, President

www.bromedicon.com

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Dr. L. Celia Malmad, D.C., D.A.B.C.O
Chiropractic Healing Arts Center

Challenge: Internal staffing issues resulted in serious A/R and cash flow problems.

Inconsistent staffing including an unexpected emergency medical leave of insurance billing supervisor. As a result, Accounts Receivables and cash flow had been seriously affected.

Solution: Symbiosis Medical Billing Solutions services

Chiropractic Healing Arts Center selected Symbiosis Medical Billing Solutions to automate their billing process. Within 2-weeks SMBS staff had gathered all necessary information to implement the automated billing process including the clean-up of an extensive backlog of claims billing.

Results: Higher income, Low costs, Total control

Eliminated dependency on internal billing staff, decreased internal overhead, and increased revenue and cash flow.

"Incredibly easy, virtually seamless, SMBS did all the work! We were up and running in a couple of weeks." - Susan M. Hall, Office Manager

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Frazer Family Chiropractic and Wellness Center
Horizon Medical Center

Challenge: Poor Revenue & Inefficient In-house Billing

FFCWC took over a practice which was lacking in organization. This resulted in limited productivity and a poor revenue stream. Their main challenge was to restructure the in-house medical billing department because of the inefficiency and lack of knowledge.

Solution: Symbiosis Medical Billing Solutions services

Dr. Patel decided to bring SMBS on board for their Medical Billing. SMBS took over all the medical billing activities from day 1 and within the first week, SMBS laid out a plan to not only clear the massive backlog but also provided on site and remote training to their administrative staff. 

Results: Higher income, Low costs, Total control

Improved efficiency and financial collections of the practices. The office is now more organized and the internal processes are more streamlined. We're getting reimbursed faster than before which has accelerated our cash flow, says Dr. Patel.

"As a whole, we have found SMBS to be an invaluable resource & we have certainly been pleased with the outcomes and recommendations. Running a business is always a 'work in progress', but with the help of SMBS, we have been able to quickly identify problem areas and begin the process of addressing and correcting them." - Dr. Nirav S. Patel, D.C.