BROMEDICON Inc., Yardley, PA
Nationwide Provider of Intraoperative Neurophysiological Monitoring Services.

Challenge: Low collections, High costs, High A/R

Accounts receivables were climbing, collections were getting low and in-house billing staff was not able to figure out why. Dealing with all the billing nuances was becoming quite time consuming.

Solution: Symbiosis Medical Billing Solutions services

Bromedicon decided to outsource billing to SMBS. SMBS transitioned all billing activities from the internal billing staff within a week. Within the first month, SMBS cleared the backlog of 2 months of billing. Simultaneously SMBS started working on old accounts receivables. All denied claims were corrected and re-billed. SMBS uncovered a number of issues and systematically solved each piece of the billing puzzle.

Results: Higher income, Low costs, Total control

With SMBS the practice now has 24x7 visibility into the billing process. "We have more control now than we had with internal billers", says Mr. Brogan. We see evidence that real experienced professionals at SMBS are continually solving these issues. We discuss all major issues and the insurance denials every week. SMBS is simply an extension of our office. We're getting reimbursed twice as fast, which really helps cash flow. It has clearly been the best decision we could have made. "Our collections have increased tremendously", concludes Mr. Brogan.

"There is no comparison!!! Symbiosis is a PLEASURE to work with!"
James M. Brogan, President

www.bromedicon.com

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Brain and Spine Surgicals LLC, Las Vegas, NV                                                           Nationwide Provider of Intraoperative Neurophysiological Monitoring Services.

Individual Practitioners of IONM or small businesses run by a doctorate or doctor has neither time, resources or experience in dealing with Medical Billing. "It is one thing to practice IONM but entirely a different thing to run the practice successfully by enticing the IONM professionals, technicians, in a small or big business set up", says Dr. Muni.
As a prerequisite, this requires a knowledgeable, persuasive and experienced Medical billers, and a company that can provide specially trained medical billing staff. In the past few years, I have dealt with quite a handful of individual medical billers to a large company that engages in Medical Billing. One of the company I dealt with is quite well known in the IONM field, infact, I met the owner who claimed to be running a medical billing company for the past 20 years or more? , but shockingly the companies claims processing are mundane, slow and the claims pay out rate was appalling from 60-75% to the most part, much worst, there is a significant amount of claims rejection rate.  So, I found some of these medical billing companies and their staff to be least knowledgeable, with an average track record. If you are stuck with such a billing company, it is time you revisit and rethink about your practices and claims processing. That is how I ended up exploring for a better medical billing company, and I found "Symbiosis Medical Billing Solutions". I have to emphasize here that team at Symbiosis is very promising and result oriented. I found not just the right knowledge and expertise in medical billing at Symbiosis, but I found someone with modern tools, technology and always available to answer questions if any, to follow up on claims paper work, EOBs, payer communication, HIPAA compliant and able billing experts. Their claims pay out probably is the best in the field and rejection rates are few to none, the least that I know in the IONM field. If my experience with Symbiosis has something to say about, it is quite remarkable and I strongly recommend any of you who are not happy with your current billing company to try Symbiosis Medical Billing Solutions.

"Thank you Symbiosis for your diligence and outstanding medical billing services" - Dr. Muni Subramani, Surgical Neurophysiologist & CEO at Brain and Spine Surgicals _______________________________________________________________________

Dr. L. Celia Malmad, D.C., D.A.B.C.O
Chiropractic Healing Arts Center, Quakertown, PA

Challenge: Internal staffing issues resulted in serious A/R and cash flow problems.

Inconsistent staffing including an unexpected emergency medical leave of insurance billing supervisor. As a result, Accounts Receivables and cash flow had been seriously affected.

Solution: Symbiosis Medical Billing Solutions services

Chiropractic Healing Arts Center selected Symbiosis Medical Billing Solutions to automate their billing process. Within 2-weeks SMBS staff had gathered all necessary information to implement the automated billing process including the clean-up of an extensive backlog of claims billing.

Results: Higher income, Low costs, Total control

Eliminated dependency on internal billing staff, decreased internal overhead, and increased revenue and cash flow.

"Incredibly easy, virtually seamless, SMBS did all the work! We were up and running in a couple of weeks." - Susan M. Hall, Office Manager

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Horizon Medical Center, Philadelphia, PA

Challenge: Poor Revenue & Inefficient In-house Billing

FFCWC took over a practice which was lacking in organization. This resulted in limited productivity and a poor revenue stream. Their main challenge was to restructure the in-house medical billing department because of the inefficiency and lack of knowledge.

Solution: Symbiosis Medical Billing Solutions services

Dr. Patel decided to bring SMBS on board for their Medical Billing. SMBS took over all the medical billing activities from day 1 and within the first week, SMBS laid out a plan to not only clear the massive backlog but also provided on site and remote training to their administrative staff. 

Results: Higher income, Low costs, Total control

Improved efficiency and financial collections of the practices. The office is now more organized and the internal processes are more streamlined. We're getting reimbursed faster than before which has accelerated our cash flow, says Dr. Patel.

"As a whole, we have found SMBS to be an invaluable resource & we have certainly been pleased with the outcomes and recommendations. Running a business is always a 'work in progress', but with the help of SMBS, we have been able to quickly identify problem areas and begin the process of addressing and correcting them." - Dr. Nirav S. Patel, D.C.